WHAT PAYMENT METHODS DO YOU ACCEPT?

The following payment options are available:

Debit/Credit Cards:	Master Card Visa
QR-Payment and E-Wallet	QR Payment from any QR Provider in Indonesia, now available online. Maximum Transaction for QRIS: VERIFIED USER Rp 5.000.000,- , NON VERIFIED USER Rp 2.000.000,-
Bank Transfer Virtual Account:	Transfer payment services from any local account through ATM Bersama / Prima / Alto Network. Facilitated by Bank Permata.
Retail Outlet:
Paylater	Installment payment service without a credit card from Kredivo. Customers can make payments using a credit limit on the Kredivo account.

CAN MY DELIVERY ADDRESS BE DIFFERENT FROM MY BILLING ADDRESS?

Yes, it is possible. During the checkout process you can choose different addresses.

When you have completed your payment information you will enter a screen with your joseph joseph order overview. Please check all the information on this page, since this is your last chance to correct it. After hitting ‘Confirm Order’, your order will be processed and sent to the warehouse. From this point on, if you have registered with the joseph joseph online shop, you can track your order in your account.

WHAT DO I DO IF MY QUESTION ISN’T COVERED HERE?

If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on +62 813 8407 5829 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. [email protected]