Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Ship Package – Joseph Joseph

14 Days Return Period

We want you to love what you ordered. If something isn’t right, you have up to 14 days from the delivery date to request a return.

  • Items must be unused and in original packaging.

  • Easy return request via our Return Portal.

  • Refunds processed within 7 working days after inspection.

We don’t just accept returns—we design to reduce the need for one

Flexible Shipping

Whether you're shopping from Jakarta or Jayapura, we aim to deliver with speed and care.

  • Orders processed within 1–2 working days.

  • Delivery partners include trusted names like JNE, SiCepat, and J&T.

  • Tracking links shared via email + SMS once dispatched.

Choose your shipping method at checkout—regular or express—as per your needs.

Payment Methods

Payment Methods

At JosephJoseph.co.id, we make checkout simple and secure:

  • Virtual Account (BCA, Mandiri, BRI, BNI)

  • Credit/Debit Cards via Midtrans

  • E-wallets: GoPay, OVO, DANA

  • Optional: PayLater options available during promo seasons

Track Your Joseph Joseph Order

No more guesswork—follow your favorite kitchen innovation right to your doorstep.

At Joseph Joseph, we believe a smart design experience doesn’t end at checkout. With our real-time order tracking system, you’ll always know where your delivery stands—from warehouse to your wok.

Simply enter your Order ID and Billing Email to:

• 📦 View what’s in your shipment
• 🚚 Get courier info and tracking link
• ⏱ See your estimated delivery date
• 🔔 Receive updates via email or SMS (if opted in)

Whether you're waiting on a space-saving Nest™ bowl set or a hygienic Folio™ chopping board, rest easy—your Joseph Joseph order is on its way, and we’ll help you track every step with clarity and care.

Need assistance? Our Customer Care team is always a click away.

Follow Your Delivery with Confidence

At Joseph Joseph, smart design means more than great products—it means a seamless delivery experience too.

Once your order is confirmed, we’ll keep you updated from warehouse to your kitchen.

With just your Order ID and Billing Email, you can:

  • 🔍 View order and courier info

  • 🚚 Track real-time shipping status

  • 📅 Get estimated delivery dates

We ship via trusted partners (JNE, J&T, SiCepat, DHL) and use SSL-secured tracking—so everything is safe, clear, and right on time.

No guesswork. Just smart delivery.